Enrollment Specialist position is open until filled; applications will be reviewed when received.

About Ecology Project International:

EPI is an international non-profit organization dedicated to addressing critical conservation issues through field-based partnerships between local experts and high school students. We engage adolescent youth from local communities and visiting youth from other regions in applied hands-on science and conservation as they learn about and help protect threatened species and habitats. Through EPI’s programs in five countries throughout the U.S. and Latin America, teens are inspired and empowered to engage in conservation efforts at home and worldwide to become the next generation of conservation leaders. Visit www.ecologyproject.org for more information.

Job Summary:

The Enrollment Specialist is responsible for the daily operations of enrollment procedures for Ecology Project International. The Enrollment Specialist’s time is spent supporting EPI's student and teacher participant registration, collecting paperwork and payment, assisting in securing travel arrangements, and providing customer service to participants through the enrollment process. The Enrollment Specialist will work closely with other admissions staff to ensure that completed paperwork and payments are collected in a timely manner and collaborate with finance and program staff as needed with enrollment-related tasks.

This position is also empowered to identify new and creative ways to engage with co-workers to cultivate an environment true to our core values: protect and restore the natural world, personal growth and collective change, inclusion and diversity, and commitment to local communities.

Qualifications:

Required:

• Minimum one year customer service experience
• Strong oral and written communication skills
• Attention to detail
• Problem solving skills
• Excellent time management – position will balance multiple deadlines and competing priorities

Preferred:

• Bilingual Spanish/English
• Experience in Salesforce or a similar CRM system
• Experience with Google Apps

Schedule and Location:

The Enrollment Specialist is a full-time (40 hours/week), year-round position based in the EPI Missoula, Montana office during core office hours (between 9am- 5pm), with occasional nights and weekends for event hosting. The Enrollment Specialist will also be on-call occasionally outside the normal working hours as a duty officer staffing the 24-hour emergency response cell phone.

Compensation:

Salary is non-negotiable and calculated based on prior experience and EPI’s local market-based range for the job position. Starting salary will be $35,945-$37,223/year. In addition, this position is eligible for an outstanding benefits package that includes paid time off, sick leave, holidays, health insurance, retirement, professional development, and other benefits as detailed in EPI’s Employee Handbook.