About the Role: 

Reporting directly to the Director of Enrollment, the Enrollment Specialist sits within the Carbon Supply Team which enables small landowners to engage in voluntary carbon markets through participation in an aggregated carbon project. The Enrollment Specialist supports pre-enrollment activities as well as contracting to achieve enrollment of landowners’ properties into the Family Forest Carbon Program.  

Responsibilities: 

• Support Account Managers shepherding landowners toward enrollment by providing resources and answering questions related to due diligence to ensure landowner is qualified to enroll.
• Maintain educational resources related to enrollment and contract FAQs; proactively educate internal staff about contract terms to support enrollment.
• Collaborate with national title company to order title work, review, and verify ownership of property for potential enrollment in the Family Forest Carbon Program.
• Work with various teams as appropriate to remove impediments that surface during due diligence.
• Using standard operating procedures, accurately produce contracts from templates and distribute to all parties for signature via Ironclad and DocuSign.
• Meticulously record and manage landowner data in relevant databases such as Airtable and Hubspot.
• Connect interested landowners seeking advice in relation to the contract with pro bono attorneys at partnering firms. 
• Provide customer service directly to landowners as appropriate.

Candidate Requirements:

• 3+ years professional experience with land records such as deeds, easements, and mortgage instruments, title work, and contracting preferred.
• 3+ years educational or professional experience with Microsoft Suite of products, contract lifecycle management, and DocuSign preferred.
• Post-secondary degree in relevant field preferred.
• Excellent organization skills, high attention to detail, and meticulous about quality control.
• Self-starter who exercises good judgement about when to ask for support.
• Demonstrated ability to manage time, prioritize, multi-task and manage multiple projects simultaneously.
• Enjoys routine work tasks and applying guidelines to execute work consistently.
• Ability to thrive in collaborative environment.
• Interest in conservation and climate change mitigation a plus.

Core Competencies:

• Agility – Thriving in volatile, uncertain, complex and ambiguous environments by anticipating and responding to changes with swift, focused and flexible actions.
• Collaborating with Others – Working together with others in a cooperative and supportive manner to achieve shared goals.
• Ensuring Accountability – Holding yourself and others to high standards of accountability, creating an infrastructure and transparent organization culture that supports and measures personal and organizational responsibility and accountability.
• Problem Solving – Identifying problems and the solutions to them. Your contributions and leadership will be appreciated. Our staff is passionate, dedicated and good at what they do, and will be deeply grateful for your efforts to create and preserve an environment that is both fun and fair

Job Function Competencies: 

• Attention to Detail – Working in a conscientious, consistent, and thorough manner. 
• Improving Business Processes – Seeking new ways to enhance performance, improves results, or transform the business and the industry in which the organization operates. 
• Quality Focus – Following procedures to ensure high quality output; solving quality problems or notifying others of quality issues. 

What’s attractive to the right candidate:

• You have the unique and exciting opportunity to work with amazing colleagues, partners and landowners to help connect forest landowners with technical and financial assistance to better steward their land and achieve vital landscape-scale conservation impacts. 
• Your contributions and leadership will be appreciated. Our staff is passionate, dedicated and good at what they do, and will be deeply grateful for your efforts to create and preserve an environment that is both fun and fair.
• We offer a flexible work environment that respects your life outside of work.
• Salary is commensurate with experience.
• AFF offers a comprehensive and competitive benefits package.